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Last updated: October 22, 2026

PRIVACY POLICY

This Privacy Policy describes how Velour & Vain (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from velouratelier.store or otherwise communicate with us.

1. COLLECTING PERSONAL INFORMATION
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

• Device Information: Web browser version, IP address, time zone, cookie information, sites or products viewed, search terms, and how you interact with the Site.
• Order Information: Name, billing address, shipping address, payment information (including credit card numbers or PayPal details), email address, and phone number.
• Customer Support Information: Information provided when contacting customer support.

2. HOW WE USE YOUR PERSONAL INFORMATION
We use your personal information to provide our services to you, which includes:
• Processing payments, arranging for shipping, and providing you with invoices and/or order confirmations.
• Communicating with you regarding your orders or customer support inquiries.
• Screening our orders for potential risk or fraud.
• Providing you with information or advertising relating to our products or services (when in line with the preferences you have shared with us).

3. SHARING PERSONAL INFORMATION
We share your Personal Information with third-party service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
• We use Shopify to power our online store.
• We use PayPal and third-party payment gateways to process transactions securely.
• We may share your Personal Information to comply with applicable laws and regulations or to protect our rights.

4. COOKIES
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use cookies to optimize your experience, remember your preferences, and analyze website traffic. You can control and manage cookies through your browser settings.

5. YOUR RIGHTS
If you are a resident of certain regions (e.g., European Economic Area / UK), you have the right to access the personal information we hold about you, to ask that your personal information be corrected, updated, or erased. If you would like to exercise this right, please contact us.

6. CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at:
Email: support@velouratelier.store
Website: https://velouratelier.store